All Felipe pieces are crafted with high-quality, skin-friendly materials: sterling silver (hypoallergenic), 14k gold fill (durable and long-lasting), and ethically sourced gemstones (e.g., tiny pearls, amethysts, and cubic zirconia) — perfect for daily wear.

Yes! Our bracelets are adjustable (most fit 6.5-8 inches) to suit different wrist sizes, and necklaces are available in 16-18 inch lengths (we also offer custom lengths — just let us know!).

Absolutely! We use sterling silver and 14k gold fill (free of nickel and other irritants) to ensure our pieces are safe for sensitive skin.

To keep your pieces shining: Avoid contact with water, perfumes, lotions, or harsh chemicals (remove before showering, swimming, or applying beauty products). Store each piece in the included velvet jewelry box to prevent tangling and scratches.

For sterling silver: Use a soft polishing cloth (we include one with every order!) to gently buff away tarnish. For gold fill: Wipe with a damp, soft cloth — avoid harsh cleaners, as they can damage the gold layer.

Yes! We ship to most countries worldwide. International shipping typically takes 7-14 business days, and you can find full details (including costs and customs info) in our Shipping Policy.

Once your order ships, we’ll send a tracking link to the email you used at checkout. If you don’t receive it, check your spam folder — or reach out to us directly!

Standard orders (non-custom) are processed within 1-2 business days. Custom pieces (e.g., engraved pendants) may take 3-4 business days to create before shipping.

Yes! We offer custom engraving (names, initials, short phrases) on pendants and bracelets, and can adjust gemstone types for select designs. Reach out to liujason20252@gmail.com or call 9294240819 to discuss your custom request.

We’re sorry for the inconvenience! Contact us within 7 days of delivery (with photos of the damaged item and packaging) at liujason20252@gmail.com — we’ll send a free replacement or issue a full refund.